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    <title>Microsoft CRM for Beginners</title>
    <description>This blog will contain information for the new users of Microsoft CRM.  Check here for tips, best practices or just a refresher on the Fundamentals of CRM.</description>
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    <webMaster>luck@customer-connect.com</webMaster>
    <pubDate>Thu, 11 Mar 2010 19:37:22 GMT</pubDate>
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      <title>Cleaning Up Your Outlook Contacts after Microsoft CRM Goes Live</title>
      <description>&lt;p&gt;&lt;font size="2"&gt;Are you seeing duplicate contact records in your Outlook?&amp;#160; Has your company recently implemented Microsoft CRM?&amp;#160; &lt;/font&gt;&lt;span style="font-size: 10.5pt"&gt;&lt;font size="2"&gt;Here are some quick and easy&amp;#160;steps to remove the duplicate records.&lt;/font&gt;&lt;/span&gt;&lt;/p&gt;</description>
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      <pubDate>Wed, 01 Apr 2009 15:41:00 GMT</pubDate>
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      <title>Need Help Using Microsoft CRM?</title>
      <description>&lt;p&gt;Did your company just recently start using Microsoft CRM?&amp;#160; Is your boss hounding you everyday to enter your activities, leads, contacts,&amp;#160;etc...&amp;#160; Did you attend training&amp;#160;only to&amp;#160;feel lost when you logged in to actually use&amp;#160;it?&amp;#160;&lt;br /&gt;
&lt;br /&gt;
You may just need&amp;#160;something to&amp;#160;reference for the basics in Microsoft CRM... There are several "How-To's" covered on our Microsoft CRM Fundamentals tip sheet.&lt;/p&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;
&lt;div style="margin: 0in 0in 0pt"&gt;&amp;#160;&lt;/div&gt;</description>
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      <pubDate>Wed, 25 Feb 2009 17:20:00 GMT</pubDate>
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